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Customer Support


Context Help

If you feel lost inside our hosting Control Panel, the first step you should take is to push the Help button, which is visible on each page. A popup will show up. It comprises elaborate information about all the operations that you can perform on the given page. Each context menu opens on the very same page so that you can quickly return to your work.

Video Tutorials

We have a huge array of instructional video clips explaining how to use our web hosting Control Panel. They're made for those of you who want to see how things are being done rather than only reading articles. Thus, everyone can quickly become familiar with our hosting Control Panel by simply watching our step-by-step instructional videos.

F.A.Q.

If you can't discover the solution you are looking for, take a look at our extensive Frequently Asked Questions section, which includes questions asked by actual persons and provides real solutions. We regulary "revamp" our Frequently Asked Questions section with new articles in order to cover all the innovations and new additions to our hosting platform.

Ticketing System

If you still can't discover the answer you are looking for in the Frequently Asked Questions database either, you can touch base with our excellent team of technical support engineers available 24/7/365 and eager to assist you with any problem. Each trouble ticket you send will be answered in less than 60 minutes (the average trouble ticket response time being only 20 mins), so you won't have to wait a long time to get an answer to your question.

Contact Sales:

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 321210

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com